If you encounter this error: defrcac.lang.JSException: window.gtag is not a function, please submit a report to AudioTool so they can see it as soon as possible and hopefully fix it.
When I try to load up studio, it displays the error
I've tried studio on a Windows computer, with 2 different accounts and 2 different web browsers, and on a chromebook, but it still won't work. This means it must be an issue on Audiotool's end.
I've filed a report to Audiotool, and I'll wait for them to fix it, but I didn't see anyone else talking about this so I thought I'd post about it.
Comments (17)
Can confirm, was working on a track just 5 minutes ago, and now I can't load up the studio due to the same error.
Clearing my cookies worked for a little bit, but upon next reload, the same error happened again.
I can open the studio in incognito mode.
After some time in incognito mode, the error comes back.
incognito doesnt work for me. Also, I briefly got studio to work somehow, but I stupidly reloaded the page thinking it was fixed lol
I think they fixed it :)
Is this fixed for you now ?
nevermind the error is back
it was briefly but it's back
I can no longer bypass the error using incognito mode.
As of posting, audiotool is completely inaccessible for me due to this error.
And now that I've disabled my adblocker in the studio, it works.
I don't know why that fixed it, since the studio has no ads in the first place.
maybe your ad blocker detects something in audiotool as an ad
Probably, but regardless, it doesn't need to be on, so my fix is to disable it in the studio. If anyone else having this issue is running an adblocker, try that, and see if it fixes the issue.
I have an adblocker, so I'll try disabling it. I'll tell you if it works.
the adblocker doesnt seem to do anything, I still think it's an issue with audiotool
Audiotool is calling the wrong gtag manager; it's "tagmanager.google.com", but they are using "googletagmanager.com", which is offline
it's in the ga.js file